Bookings may be made by telephone, online or e-mail but must be confirmed within 7 days.
A non refundable deposit of £100 is required when booking (payable to “Forest view Retreat”). The outstanding balance to be paid 4 weeks prior to arrival. A receipt will be sent confirming your booking.
The accommodation is available between 3.30pm and 8pm on the day of arrival unless by prior arrangement and should be vacated by 10.30am on the day of departure. Weekly bookings are normally Saturday to Saturday but can be flexible, and short breaks can be arranged.
All heating and electricity is included. Except for excessive use which will be charged for.
If the owner is prevented by circumstances beyond their control from making the accommodation available, then they will refund all monies paid, but no further liability will be accepted.
The number in the party must be stated and must not exceed the maximum people per cabin.
All amenities provided by the owner’s for guest are used entirely at the guest’s risk and no responsibility will be accepted by the owners other than resulting from the owners negligence.
Care of accommodation: – Guests are required to treat our accommodation with due care. It is a condition of booking that should any damage occur, the cost of damage will be born by the party concerned, at the discretion of the owners. Please note that there will a £50 cost if you smoke inside the cabin. A £50 security deposit will be held on your card until departure. If you pay by cheque a £50 cheque will be asked for with the balance payment and returned after departure.
Cancellations: – When you book any holiday you are entering into a legally binding contract. If you have to cancel or cut short your holiday for whatever reason, then you will be liable for any cancellation charges we may have to make. In your best interests, we therefore strongly advise you to take out holiday and cancelled booking insurance to safeguard your holiday.
£100 non refundable deposit at the time of booking plus
The balance is also non refundable except where another booking is taken to replace the cancelled one.